Case Manager News


August – Case Manager News 

Posted 7/17/18

A big thanks to our case manager Kim for her compassion and dedication to those we serve. She’ll be missed, but I know she will do great in her new position. Thank You Kim!

In the event of a power outage or another emergency, and if you rely on oxygen or have a medical condition that limits you to safely exit your home independently, call me and I will relay this information to the Dane County Communication Center (911). They will add this information to your address so first responders are aware.

Make sure that the physician or specialist you are going to is a preferred provider in your insurance network. Recently, I have run into a few clients that have been seeing doctors that they thought were in network, and they weren’t, which caused them unnecessary out of pocket costs. Unless you have Medicaid or a managed care plan such as Care Wisconsin, double check that your doctors are in your preferred insurance network. Call me if you’d like me to review it with you.

???? Remember that time 5 years ago when you were really upset? Does it really matter now? What would you do differently if you knew nobody would judge you? Are you more worried about doing things right, or doing the right thing? If you could give your younger self advice, what would it be? If life is short, then why do we do so many things we don’t like and like so many things we don’t do?

“We make our world significant by the courage of our questions and by the depth of our answers.” – Carl Sagan

~ Becky


It was a very difficult decision but I have accepted a job with the Department of Corrections and my last day at the Senior Center will be July 13.

The Verona Senior Center is truly a special place, which I recognized when I was an intern here in 2015-2016. It is the reason that I continued to be connected to the organization as a volunteer for the evening caregiver’s support group and offering free therapy services during my last year of graduate school.

I accepted the Case Manager position in March. I have enjoyed helping and connecting with the wonderful seniors and volunteers at the Center and representatives in the local community.
The staff, Board, and seniors here are committed and dedicated to making the Center a wonderful place with great programs, activities, and services. The Center helps all of you remain physically and mentally active and connected, allowing you to age with dignity, support, and health.

I will miss you and wish you all the best (and don’t be surprised if you see me around again as a volunteer or just visiting friends).

Kim Crowell


Kim, Thank you and best wishes on all your future endeavors! Mary Hanson


July – Case Manager News

Posted 6/20/18

Looking for Volunteers for new Friendly Call Program

  • Want to help an isolated or lonely senior to feel less alone?
  • Interested in making a difference in a senior’s quality of life?
  • Interested in making connections with senior community members over the phone?
  • Then contact us to volunteer for the Friendly Caller Program!

Feelings of loneliness and isolation can negatively affect both physical and mental health. People who are lonely are more likely to engage in unhealthy behaviors and are at higher risk for high blood pressure, cognitive decline and dementia, and depression. Isolation increases the risk of mortality and for falls, makes seniors more vulnerable to elder abuse, and is linked to long-term illness with a higher need for long-term care.

After you receive training, you will place a 15-20 minute phone call each week to your assigned seniors to engage in friendly conversation; you will be a bridge to the community and the Senior Center. We anticipate starting the program in July/August. Contact Kim Crowell or Becky Losby for more information and to volunteer.



They say “you’re never too old to learn” and technical schools and universities all over the United States have taken that to heart. Many are offering those 60 and over free tuition to “audit” a class. The University of Wisconsin was highlighted on AARP’s website discussing their over 60 audit program which is available at all the UW’s 26 campuses. As an auditor, you attend the class, but unlike those crazy collage kids YOU don’t have to pay. Yup, free. Because it’s an audit course you won’t receive a grade or credit, but you’ll be keeping your brain active while learning new things such as music, history, religious studies and more. For more information about auditing and other educational opportunities for seniors at the University of Wisconsin call – 608-262-5823.

Famous last words ….

  • Humphrey Bogart “I should never have switched from scotch to martinis”
  • Joe DiMaggio “I finally get to see Marilyn”
  • Bob Marley “Money can’t buy life”
  • Nostradamus “You will not find me alive at sunrise”
  • Thomas Edison “It is very beautiful out there”
  • Bob Hope “Surprise me” 

“So we raise her up every morning and we take her down every night, we don’t let her touch the ground, and we fold her up right. On second thought I do like to brag, cause I’m might proud of that ragged old flag” Johnny Cash

~ Becky


June – Case Manager News

(Posted 5/24/2018)

The Verona Caregiver support group is a fantastic group of people that support each other in all stages of caregiving and meets on the 1st and 3rd Tuesday of the month at 10:00. Club 108 is available as respite for your loved one while you attend if needed. Also, if you know a caregiver and have some time to spare, ask them if they need a break. Provide an afternoon of respite. Wash the windows. Anything you can do to help the caregiver will be appreciated more than you’ll know. Many caregivers won’t ask for the help, so by reaching out to them would be so, so helpful.

NEW MEDICARE CARDS ARE COMING! The new card will no longer have your social security number on it. Here are some facts about the new Medicare cards – They will be mailed to you at no cost between April 2018-April 2019. If someone calls and tells you there is a cost to get your card, this is a scam. Nobody will call you from Medicare or Social Security asking for your banking information or your social security number. According to, residents in Wisconsin should receive your new card sometime after June of this year. When your new card arrives, destroy your old card.

Kim and I will be sending out case management updates by email; changes to Medicare, scam alerts and more. If you’d like to receive case management emails, please call or email either Kim or I at or

What do you call a pony with a cough? A little horse. What do you call a guy with a rubber toe? Roberto. Why wouldn’t the shrimp share his treasure? Because he was a little shellfish.

Summer breeze, makes me feel fine, blowing through the jasmine in my mind ~ Seals and Crofts



Assistance Paying Your Medicare Premiums and Costs

 If you meet the eligibility criteria, the Qualified Medicare Beneficiary or Medicare Premium Assistance program in Wisconsin may pay your required premiums, coinsurance, and deductibles for both Part A (hospital-related costs) and B (physician-related costs), depending on the program.

The key requirements include that you are eligible for Medicare Part A and the amount of your total assets and your monthly income do not exceed a certain amount. Your assets cannot exceed $7,390 if you are single and $11,090 if you are a couple. The income limits vary based on the assistance program and could be about $1,000 to $1,200 per month if you are single and about $1,300 to $1,600 for a couple.

Our Case Managers, Becky Losby and Kim Crowell, can help you call for benefit eligibility information or to apply through the Capital Consortium, an agency that administers and enrolls Wisconsin residents for these types of programs. Contact us to schedule a time to come to the Senior Center or for us to go to your home.



May is Mental Health Month

 Posted 4/23/2018

Did you know:

  • There is a strong relationship between having mental health problems and having gastrointestinal symptoms like heartburn, indigestion, acid reflux, bloating, pain, constipation, and diarrhea.
  • Those with the diet highest in junk and processed foods are 80% more likely to have depression.
  • Just one hour of exercise a week is related to lower levels of mood, anxiety, and substance use disorders.
  • When a person consistently struggles to get enough or good quality sleep, they have a higher risk for health problems like high blood pressure, heart disease, diabetes, depression, and obesity.
  • Chronic stress has been linked to reduced ability to fight off viruses and increased risk for heart disease, headaches, intestinal problems, sexual dysfunction, diabetes, and even cancer.

Mental health is essential to everyone’s overall health and well-being, and mental illnesses are common and treatable. So much of what we do physically impacts us mentally. Paying attention to both your physical and mental health can help you recover from illness or injury and achieve ongoing wellness.

May is Mental Health Month and this year, the national focus is on raising awareness about the connection between physical health and mental health, through the theme Fitness #4 Mind4Body. The campaign is meant to educate and inform individuals about the five components of a healthy lifestyle, including eating healthy foods, gut health, managing stress, exercising, and getting enough sleep. A healthy lifestyle can help us to recover from or prevent the onset or worsening of mental health conditions like depression and anxiety, as well as heart disease, diabetes, obesity and other chronic health problems. Mental illnesses are real, and recovery is always the goal. Living a healthy lifestyle may not be easy, but by looking at your overall health every day – both physically and mentally – you can go a long way. For more information, visit

– Kim